To make a purchase from Eden Lopez, you must first create an account. Customers may register on Eden Lopez by entering their name, email address, and password. Customers may examine their order history, monitor their orders, and store their shipping and payment information for future transactions with this feature. Customers who have created an account may also examine their purchase history and adjust their account settings.
Yes, we sell individuals as well.

Yes, Eden Lopez offers a wide range of screen printing and embroidery services. For instance:

1- Screen Printing Services

2- Embroidery Services

3- Heat/ Vinyl Service

4- Patches Work

Yes, all the items sold on Eden Lopez are of first Quality. It strives to ensure the quality of items sold on the platform is first class, so no customer gets a bad quality product.
Yes, it is a safe and secure website, and all your personal information like phone number, address, name, and other information are safe with us. There is no need to worry about it if you are shopping with us.
The time it takes for an out-of-stock Eden Lopez product to be restocked might vary based on a variety of variables, including the product's popularity, the manufacturer's manufacturing schedule, and any potential shipping or other logistics delays. Some goods may be available again within a few days, while others may take many weeks or even months. You may check the availability date on the product page. If not, you can get further information from by subscribing to our back to stock notifications or you can email us at customersupport@edenlopez.com.
Yes, we offer different discount codes for our returning customers to avail of them and facilitate them. We offer wholesale pricing and Bulk discounts as well.
Yes, we do accept tax exemption certificates for wholesale and bulk orders only.

To apply a coupon code on Eden Lopez:

• Add the item(s) you wish to purchase to your cart.

• On the cart page, look for the "Promotional Codes" box, usually located under the "Proceed to Checkout" button.

• Enter your coupon code in the box and click "Apply."

• If the code is valid and applicable, the discount should be reflected in your order total.

• If the code doesn't work, check if it's entered correctly or if it has expired.

• Once the coupon code is applied, proceed to checkout.

Ordering in quantity has various advantages, including:

Savings on costs: Purchasing in bulk frequently results in a reduced unit price.

Convenience: When you purchase in bulk, you won't have to place as many orders, which will save you time and effort in the long run.

Stockpiling: Buying in bulk allows you to stock up on things that you use regularly, which might come in handy in the event of an emergency or unforeseen incident.

Quantity reductions: Many manufacturers and merchants provide quantity discounts for large orders, which can save you money.

Yes, you can mix and match sizes and colours.

When placing a purchase on Eden Lopez, you will usually be able to select the color and size you desire before putting the item in your basket.

• Look for the "Color" or "Size" option on the product page, which is normally situated beneath the product image or description.

• Choose the desired color or size from the drop-down menu or from the available alternatives.

• Once you've decided on a color and size, the choice will be highlighted, and the price and availability of the item will be shown.

• Proceed to add the item to your cart and proceed to checkout.

You can check the inventory of an item on Eden Lopez by following these steps:

• Search for the item you're interested in on Eden Lopez's website.

• On the product page, look for the "In Stock" or "Availability" section, usually located under the price.

• If the item is in stock, the availability section will say "In Stock" or give you a specific date when the item will be available again.

• If the item is out of stock, the availability section will say "Currently Unavailable" or give you the option to "Sign up for a restocking notification."

• You can also check the availability by looking at the option of "Add to Cart" or "Buy Now" button, it will be disabled if the item is out of stock.

You can find sizing information for products on Eden Lopez by following these steps:

• Go to Eden Lopez's website and look for the item you want.

• We added size chart in description of each product please refer to the size chart before ordering.

• A size chart, if provided, will offer dimensions for each size available for that product.

• If the product does not have a size chart, you may locate general sizing advice or a one-size-fits-all alternative.

• If you have any concerns about the sizing, you may contact us at customersupport@edenlopez.com to get specific information regarding product size and dimensions we will be more than happy to assist you.

We are located at 7627 Church Street, Morton Grove, IL 60053, USA.
Once the order is shipped, we send email with tracking information to your registered email address. For any reason if you didn’t receive tracking email, please Login to www.edenlopez.com with your registered email address and click on order history and you will get tracking information there.

1- New Year’s Day: Sunday, January 1 (to be observed on Monday, 2 January)

2- Martin Luther King Jr Day: Monday, 16 January

3- Presidents’ Day: Monday, 20 February

4- Memorial Day: Monday, 29 May

5- Juneteenth: Friday, 16 June

6- Independence Day: Tuesday, 4 July

7- Labor Day: Monday, 4 September

8- Indigenous Peoples’ Day (also observed as Columbus Day): Monday, 9 October

9- Veterans’ Day: Saturday, November 11 (to be observed on Friday, 10 November)

10- Thanksgiving: Thursday, 23 November

11- Christmas: Monday, 25 December

If you want to change size or color, please email us at customersupport@edenlopez.com one of our representatives will assist you in it. If you missed an item, please request us to cancel the order and re-order with the item you missed.
If you want to change size or color, please email us at customersupport@edenlopez.com one of our representative will assist you in this regard.
If the shipment was damaged or incorrect, please contact us at customersupport@edenlopez.com with photos, we will send you free return label and dispatch replacement with expedite shipping.
Yes, you can cancel the order with in 4 hours window by simply emailing us at customersupport@edenlopez.com
To know about our return & refund policy, you can visit https://edenlopez.com/pages/returns
Just email us at customersupport@edenlopez.com with your order number and reason of returning the order. We will provide you a shipping label and instructions to send back the incorrect/damaged merchandise. If there is any mistake from our hand, we will provide you free return label. If you change your mind and didn’t like the product anymore, the shipping label fee and restocking fee will be deducted from your merchandise refund amount. Please note that we ship merchandise using third party shipping companies so we will not refund shipping if it was included in order.
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